Terms and Conditions


Terms & Conditions – Website Use

Thank you for visiting our website, which is designed to provide you with advanced e-commerce services and features for energy related products and services. Our website is provided subject to the following terms and conditions.

Our Website Content and eCommerce Technology Platform   

This e-commerce website is owned and managed by:

Insert client’s company name, address and contact e-mail, as listed on the signature page of their EE agreement.  

Except where otherwise noted, all content on the site, including our text, video, graphics and our company logo are our property and protected by applicable copyright law.

Our e-commerce platform, which provides the ability for you to quote price; set-up and maintain an account; order energy related products and services; receive e-communications; participate in promotional and marketing programs; and other e-commerce designed features, are licensed from Energy Engine LLC, 222 Twin Hills Rd., Stroudsburg, PA 18360 contactus@EnergyEngineUS.com. Energy Engine LLC retains all intellectual property rights, including trademarks and patents, where applicable. You are prohibited from licensing, sub-licensing, framing, mirroring or otherwise exploiting the Energy Engine system, including making derivative works, reverse engineering, or building a competitive product or service with similar features or functions; or copying any capabilities, functions or features.

Subject to your compliance with these terms & conditions, you are granted a limited, non-exclusive license to use this website.

Accuracy of Your Account Information, Including the Condition and Location of Your Fuel Storage Tanks and Fuel Lines

You need your own account to order fuel, along with a valid payment method, to use the e-commerce features of our website. The accuracy of all your account information is essential to the accurate delivery and servicing of your account. Fuel products require proper handling and storage for your safety and satisfaction. You are solely responsible for the accuracy of your customer information and the condition of your fuel storage and distribution system. YOU CERTIFY THAT YOUR FUEL STORAGE TANK AND ALL CONNECTED PIPING ARE IN GOOD OPERATING CONDITION, FREE FROM LEAKS, AND INSTALLED IN COMPLIANCE WITH LOCAL BUILDING CODES. You understand that we are prohibited from making deliveries in cases where your equipment is not in proper operating order, such as inoperable vent alarm (whistle), PVC piping, or other unsafe or environmentally risky circumstance. You also understand that if a delivery is attempted at your property, but your fuel storage system is found to be in an unsafe condition, you may incur a minimum delivery fee, not to exceed $100.00.

Payment Methods and Procedures

When ordering fuel, your price/unit is guaranteed at the time you place your order. We offer volume pricing discounts …the more you buy, the lower your price. In the event that your fuel tank will not hold the amount ordered, your price/unit will be automatically adjusted to the volume discount bracket actually delivered.

When ordering fuel, your account is charged (settled) to your selected payment method at the time you place your order. Depending upon your order quantity, the amount charged, and any credits, are determined as follows:

  1. If ordering a “fill”, your account is charged for the gallon capacity of your tank X the price per gallon.
  2. If ordering a specific number of gallons, your account is charged for the number of gallons ordered X the price per gallon.

When your actual delivery quantity is posted, your account is automatically credited for any overpayment. You are only charged for the amount of fuel you actually receive. You will receive a delivery ticket from the driver which shows the number of gallons delivered. In addition, once your delivery is posted (usually the next day) you will receive an e-mail delivery notification which contains all details of your order, including your actual cost for the fuel delivered and any credits, if applicable.  

Cancelling Orders

Due to the real-time and automated nature of our order and delivery system, I understand that once my order is confirmed my order cannot be cancelled.

Limits of Liability and Disclaimer of Warranties

eCommerce functionality and internet availability is subject to conditions and circumstances beyond our control and we cannot be responsible for problems or delays inherent in the use of the internet, electronic communications and related software and hardware.

NEITHER WE, NOR ENERGY ENGINE LLC, MAKE ANY WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO A) THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER AND ACCESS TO THE SERVICES AT ANY TIME OR FROM ANY LOCATION; B) ANY LOSS, DAMAGE, OR OTHER SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND C) ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS OR SETTINGS CONNECTED WITH THE SERVICES.

YOU EXPRESSLY AGREE THAT YOUR USE OF, OR INABILITY TO USE, OUR WEBSITE IS AT YOUR SOLE RISK. WE PROVIDE OUR WEBSITE AND ECOMMERCE FUNCTIONALITY ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR USE WITHOUT ANY WARRANTIES EXPRESS OR IMPLIED.

YOU AGREE TO INDEMNIFY AND HOLD US, ENERGY ENGINE LLC, OUR AFFILIATED COMPANIES AND SUPPLIERS HARMLESS FROM ANY AND ALL CLAIMS, LIABILITY AND EXPENSES, INCLUDING REASONABLE ATTORNEYS' FEES AND COSTS, ARISING OUT OF YOUR USE OF OUR WEBSITE.

Changes to Terms & Conditions

If we make changes to our privacy policy, we will post those changes on this page.